Privacy Policy

This Privacy Policy explains how Piercore collects, uses, and shares information when you use our services, websites, and applications (the "Service").

Information We Collect

We collect information in the following categories:

• Account data: name, email, password hash, and basic profile details.
• Workspace data: tasks, projects, team member profiles, invitations, and activity history you create in the Service.
• Uploaded content: files and documents you upload (including PDFs for CV analysis), plus derived metadata and analysis outputs.
• Usage data: log events, feature usage, device and browser information, and diagnostic data for performance and security.
• Cookies and local storage: session and preference data needed to authenticate and improve the Service.

How We Use Information

• Provide, maintain, and improve the Service.
• Authenticate users and protect accounts.
• Process tasks, files, and AI-powered features you request.
• Detect, prevent, and respond to abuse and security incidents.
• Communicate with you about account, product, or policy changes.

How We Share Information

We share information only as needed to operate the Service, including with trusted service providers for hosting, databases, error monitoring, email delivery, and AI processing. We may also disclose information to comply with legal obligations or to protect the rights and safety of Piercore, our users, or others.

Data Retention

We retain data for as long as your account is active or as needed to provide the Service. We may retain limited information to comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, but we work to continuously improve our security posture.

Your Choices

• Access and update your account information in your profile settings.
• Request deletion or export of your data by contacting support.
• Manage cookies through your browser settings.

International Transfers

Your information may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards for cross-border transfers.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will post the updated version and update the "Last updated" date above.

Contact

If you have questions or requests about this Privacy Policy, contact us at support@piercore.com.